Terms of Service

These Terms of Service ("Terms") constitute an agreement between you ("User") and Vamosnet Co., Ltd. (Tax ID: 60661161, "Company") regarding your use of the Vecstruct platform ("Service").

By registering an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by all provisions of these Terms. If you do not agree to any part of these Terms, please do not use the Service.

You must register an account to access the full features of the Service. You agree to provide accurate and complete information during registration and to update it promptly when changes occur.

You are responsible for maintaining the confidentiality of your account credentials, including your password and API Keys. You bear sole responsibility for any damages resulting from inadequate safeguarding of your credentials.

Each user may only maintain one account. The Company reserves the right to suspend or terminate accounts that violate this provision.

Vecstruct offers free and paid subscription plans (Free / Basic / Pro / Business / Custom). Features, quotas, and pricing for each plan are detailed on our pricing page.

The Company reserves the right to modify service content, features, and pricing at any time, with reasonable notice to users prior to such changes. Free plan users have access to basic features; paid plan users receive advanced features and quotas according to their selected plan.

Vecstruct uses a three-dimensional billing system: Subscription fees (unlock features, billed monthly or annually), Balance (AI model usage fees, prepaid per-token billing), and Credits (Knowledge Base queries and Memory operations, allocated monthly by plan or purchasable as add-on packs).

All fees are denominated in USD. After payment, fees are handled according to the Refund Policy.

If your payment method fails, the Company reserves the right to suspend your service until the outstanding amount is settled. Plan upgrades take effect immediately; downgrades take effect at the next billing cycle.

When using the Service, you agree to comply with the following rules:

• Do not use the Service for any purpose that violates the laws of the Republic of China (Taiwan) or international regulations.
• Do not attempt to hack, reverse-engineer, or interfere with the operation or security mechanisms of the Service.
• Do not exceed plan quotas or abuse service resources through automated means.
• Do not use the Service to distribute malware, spam, or harmful content.
• Do not transfer, resell, or commercially share your account or API Keys.
• Do not use the Service to generate illegal, infringing, hateful, pornographic, or violent content.

All software, technology, designs, trademarks, and documentation of the Service are the intellectual property of the Company. Users receive only a limited license to use the Service, not a transfer of any intellectual property rights.

Documents and data you upload through the Service remain the intellectual property of you or the original rights holder. You grant the Company a limited license necessary to provide the Service. The Company will not use your data to train any AI models.

The Company processes your personal data in accordance with our Privacy Policy. Please refer to the Privacy Policy page on this website for details.

Documents you upload to the Knowledge Base are stored on the Company's infrastructure and protected with encryption. Data between projects is completely isolated.

You are responsible for ensuring that uploaded content does not infringe on the intellectual property or other legal rights of third parties.

The Company strives to maintain stable service operation but does not guarantee that the Service will be uninterrupted or error-free. The Company is not liable for service interruptions caused by system maintenance, upgrades, or force majeure events (including but not limited to natural disasters, war, government actions, or cyberattacks).

The Service is provided on an "as-is" basis. The Company makes no express or implied warranties regarding the suitability, accuracy, or completeness of the Service.

Responses generated by AI models are for reference only and do not constitute legal, medical, financial, or other professional advice. Users should exercise their own judgment and bear the risks of using AI-generated responses.

To the maximum extent permitted by the laws of the Republic of China (Taiwan), the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Service.

The Company's total liability shall not exceed the total fees actually paid by the user to the Company in the twelve (12) months preceding the damaging event.

The above limitation of liability does not apply to damages caused by the Company's willful misconduct or gross negligence, nor does it exclude consumer rights protected under the Consumer Protection Act of the Republic of China.

You may cancel your subscription or delete your account at any time through your account settings. After cancellation, the downgrade takes effect at the next billing cycle.

The Company reserves the right to suspend or terminate your account in the following circumstances: violation of these Terms, engaging in illegal activities, account inactivity exceeding twelve months without an active subscription, or failure to pay outstanding fees.

After account termination, the Company will retain or delete your data in accordance with the Privacy Policy and applicable laws. Subscription fees already paid will be handled according to the Refund Policy.

These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan).

Any disputes arising from these Terms shall first be resolved through good-faith negotiation. If negotiation fails, both parties agree to submit to the jurisdiction of the Taiwan Kaohsiung District Court as the court of first instance, unless otherwise mandated by law.

The Company reserves the right to amend these Terms at any time. Amended Terms will be published on this website and take effect upon publication.

If amendments involve material changes to user rights, the Company will notify users at least fourteen (14) days in advance via email or in-service notification.

Your continued use of the Service after amendments constitutes acceptance of the amended Terms. If you do not agree to the amendments, you may stop using the Service and cancel your account.

If you have any questions about these Terms, please contact us:

• Company: Vamosnet Co., Ltd.
• Tax ID: 60661161
• Email: [email protected]
• Phone: 0965-181-580
• Address: 13F-3, No. 2, Zhongshan 2nd Rd., Qianzhen Dist., Kaohsiung City, Taiwan